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FAQ

SHIPPING

When will my order ship?

Orders are shipped within 48 hours of receiving excluding holidays and weekends. 

Estimated arrival depends on your location in relation to our fulfillment center in Oakland, CA - typically between 1-3 days for domestic orders; 7-21 days for international. 

You'll be notified once your package has been shipped with a tracking number to follow the package.

International Orders

We now ship to Canada, Europe, and Australia! 

Order can take anywhere between 7-21 days to arrive. You'll receive two tracking numbers, one is a DHL which will be active until the package the reaches the destination country, and a second tracking number to follow the package once it's within the destination country. If you do not receive your second tracking number, please contact us and we'll be happy to send this to you. 

 

SUBSCRIPTIONS 

Some things are better on auto-pilot, like making sure your adaptogen supply is always in stock. Choose between 2, 4, 5, 6, 8 week intervals and we'll automatically ship your adaptogen powder to you! Signing up should feel intuitive, but if you have any questions, please contact us!

 

GOLDMINE ADAPTOGEN POWDER

What does Goldmine adaptogen powder taste like?

Our adaptogen blend tastes earthy with notes of cocoa. It has a subtle flavor that will only change the flavor of whatever you're enjoying it in slightly. 

How do you source your ingredients?

We source and produce thoughtfully. We care deeply about what we put into our bodies, the health of the environment, and the quality of our herbs. Our ingredients will always be organic, processed so the herbs are bioavailable, and grown domestically when possible.  

How are your mushrooms processed?

Our mushrooms are a 1:1 extract and are hot water extracted to increase solubility of the important active compound, beta-glucans. The powder is extracted for 3 hours and then sent to a spray drier which results in a fine powder. The mushrooms are never separated from the extraction fluid, meaning nothing from the original mushrooms have been lost or discarded! Our mushrooms are tested each harvest to ensure that the beta-glucan concentration is high and active. 

How long is the powder good for?

Our Goldmine adaptogen powder has a shelf life of 3 years. Please store your Goldmine adaptogen powder in a dark cool place to maximize quality.

I'm pregnant or breastfeeding, are these herbs safe to take?

Though it is generally agreed upon by herbalists that adaptogens are safe to take postpartum, ask your physician/acupuncturist/herbalist about these herbs and whether you should take them during pregnancy or breastfeeding.

How often should I take Goldmine adaptogen powder?

To feel the biggest impact on these incredible herbs, take on a daily basis! You can consume our adaptogen powder any time of the day.

How many servings can I take in a day? Can I take too much?

Adaptogens are considered to be non-toxic. With this in mind, you can take 3 servings in a day.

Can I place an order to carry Goldmine in my store?

Please! See our wholesale guide for more information and to place an order.

 

RETURNS

We want you to be happy with your purchase. Although we cannot take any opened product back, if you are unhappy with your order, please contact us within 14 days of purchase. 

 

WANT TO WORK WITH US?

As a small yet mighty company, we are growing and adding new roles! We strive to bring on people with diverse backgrounds that feel the magic of adaptogenic herbs and excited to spread the word. We are currently looking for brand ambassadors. If you're drawn to Goldmine, our mission + vision, please send us an email at rachael@drinkgoldmine.com